Amid the increasing spread of coronavirus (Covid-19) around the globe, the health and wellbeing of our guests, business partners and employees remains our top priority.
We are committed to full flexibility with booking terms and conditions, and the policy of our hotels has been updated accordingly. Each individual hotel may make the necessary as advised by local authorities from time to time, so please check with individual hotel for details on cancellation policy. For bookings made through a travel agent or online booking platform (e.g. Booking.com, Expedia) please contact your provider directly.
We continue to monitor the evolving situation and will be keeping this policy under review. All our hotels are required to adhere to comprehensive health and safety procedures including all local laws and have increased the frequency of cleaning public areas and high-touch points in guest rooms.
These are challenging times - thank you for your trust and we look forward to welcoming you soon, with open hearts.
Keep calm & stay healthy!
Your Casa Cook team