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Casa Cook El Gouna

Travel Update

We're ready - your safety is our priority

We are committed to the safety and wellbeing of our staff and our guests. Thus, we have used the last few months to closely monitor World Health Organization (WHO) guidelines, government mandates, and public health advancements to ensure that our hotels continue to provide a safe haven and a starting point for a relaxed holiday. Please find below a concrete list of measures we are taking at Casa Cook El Gouna:


General Practices

- Non-contact temperature checks are done regularly for all staff & guests

- All surfaces and high-touch points are being sanitized frequently

- Public seating setup was reviewed to allow a 2m distance

- Sanitizer Dispensers are made available at key points around the hotel


Guest Rooms

- Thoroughly cleaned as per industry leading sanitizing protocols

- All bed linen and laundry are changed daily and washed at a high temperature

- AC Air filters are cleaned and replaced often

- Mini bars are emptied but you might contact our Room Service team

- Beach towels are placed in your room

- All room amenities are sanitized, and seal packed

- All reusable collateral was removed from all rooms



- Distance between sunbeds is 2m

- All sunbeds are sanitized after each use



- Distance between tables is 2m

 -All tables and chairs are sanitized after each use

- All placemats are replaced after each use

- Our chefs are there to serve food from buffet


Spa, Salon & Fitness Center

- Following direction of local authorities and medical experts

- Alternative wellness options are provided to guests


Staff Training

Our Casa Cook staff received adequate training, in line with the directions of the WHO, to handle any situation related to the virus. We are prepared with both preventative and protective measures.



Through El Gouna’s medical facility, we are in very close contact with the virus control authorities in the country. This allows us to secure the needed support in the most convenient manner whenever an emergency could arise.


For more information about our COVID-19 measures at Casa Cook El Gouna please visit our hotel operator's website here. We'd like thank you again for your support and already look forward to welcoming you again at Casa Cook El Gouna.


Keep calm & travel safe,

Your Casa Cook El Gouna team