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Casa Cook North Coast

Travel Update

We're ready - your safety is our priority

We are committed to the safety and wellbeing of our staff and our guests. Thus, we have used the last few months to closely monitor World Health Organization (WHO) guidelines, government mandates, and public health advancements to ensure that our hotels continue to provide a safe haven and a starting point for a relaxed holiday. Please find below a concrete list of measures we are taking at Casa Cook North Coast:

 

Please find below a concrete list of measures we are taking at Casa Cook North Coast. Subject to be amended based on policies of local/ government authorities:

 

General practices

 

To guarantee health and safety for all our guests, public areas, guest rooms and communal parts are frequently cleaned and disinfected. Disinfection kits are placed in public areas for guests to easily access with kind reminders of social distancing and procedures displayed. 

 

Management and Staff 

 

At Casa Cook North Coast, management and colleagues are trained according to the official procedures directed by WHO. Implementation of gloves, masks and further necessary hygiene guidelines are complied by to ensure a maximum of safety and comfort for all of us. 

 

Guest Rooms

 

At every new arrival or on request daily, each room is thoroughly cleaned as per best industry standards and practices of sanitizing procedures, with appropriate disinfectants. All guest amenities are sanitized and sealed, towels and linens are washed at a sufficiently high temperature upon each new arrival, or by guest request daily. 

 

Restaurant 

 

In our outdoor restaurant we follow the health protocol with sanitized areas, covers and our team ensure safe distance between tables in addition to digital menus via QR codes. Additionally, our kitchen club team follow strict preparation and operational hygiene standards by wearing masks and gloves at all times. 

 

Lagoon 

 

In accordance with the guidelines from authorities, we kindly ask our guests and customers to comply with social distancing rules in all communal areas. In addition to distancing rules, sunbeds in common areas are placed at 2 meters apart and our team ensures relevant disinfectant procedures are being implemented. 

 

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The Casa Cook North Coast team monitors the situation closely and ensures implementation of the required protocols and procedures to value the wellbeing of our guests, customers and colleagues. This means that we also count on you, our guests, to acknowledge the current rules and recommendations to help us create a safe and relaxed place for all.

 

 

Keep calm & travel safe,

 

Your Casa Cook North Coast team